Solutions — Customer Retention Business type — Recurring Services Business type — Education & Memberships Business type — Subscription & Repeat Purchase Business type — High-Value Repeat Services Business type — Hospitality & Leisure How it works Pricing Company — About us

Business types

For any business whose customers come back again and again.

Svarg is built for retention, wherever it happens. These are the kinds of business it is made for, and what a customer drifting away looks like in each.

1

Recurring Services

Clinics, wellness, gyms, salons, spas, physiotherapy

What drifting away looks like

Clients drift part-way through a course: a missed appointment, a longer gap, a message left unanswered. Each sign sits in a different place, the booking system, the phone, WhatsApp, and nobody joins them up until the package is not renewed.

Signals Svarg joins up

  • Bookings
  • Calls
  • WhatsApp
  • Payments
2

Education & Memberships

Coaching centres, academies, music and dance schools, sports academies

What drifting away looks like

Students drift part-way through a term, and the next term’s renewal goes with them. Attendance, fee payments and parent messages sit in different places, so it shows only when the fee is not paid.

Signals Svarg joins up

  • Attendance
  • Fees
  • Parent messages
3

Subscription & Repeat Purchase

D2C subscriptions, food subscriptions, pet care, consumables

What drifting away looks like

Customers skip, pause or slow their reorders long before they cancel. Order history, support and messages sit apart, so churn shows up only as a cancelled subscription.

Signals Svarg joins up

  • Orders
  • Support
  • Payments
4

High-Value Repeat Services

Auto service, dental, premium healthcare, home services

What drifting away looks like

The next visit is the one that gets lost: the service due, the follow-up, the annual check. The due date lives in one system and the conversation in another, and the customer books elsewhere before anybody calls.

Signals Svarg joins up

  • Due dates
  • Bookings
  • Calls
5

Hospitality & Leisure

Hotels, resorts, travel, clubs, experiences

What drifting away looks like

Guests and members drift between visits, and renewals are missed. Stays, spend and feedback sit in separate systems, and nobody acts on them before the guest books elsewhere.

Signals Svarg joins up

  • Stays
  • Spend
  • Feedback

Not on the list? If your customers come back, Svarg fits.

Tell us how your customers return, and where the signs that they won’t are kept.